] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → CHIEF TECHNOLOGY OFFICER

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Chief Technology Officer

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Chief Technology Officer CODE: 0167 SQ/OQ: Not Applicable
WORKING TITLE: Chief Technology Officer GRADE: NS MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Plans, directs, manages, and evaluates all Montgomery County Public Schools (MCPS) Department of Information Technology programs, services, and personnel to include the offices responsible for technology integration, technology infrastructure, knowledge asset management, cybersecurity, and customer products and services; provides innovative leadership and management oversight to improve planning, procurement, implementation, operation, support, security, and maintenance of IT systems that support and enhance education and business operations as well as improve cost effectiveness and efficiency; provides strategic vision and tactical direction in areas of policy, planning, and standards for information technology and related functions; and works with both senior academic and operational leaders to facilitate institutional change and create a positive organizational culture for IT services that supports the district's goals and objectives.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles and practices of process innovation and reengineering/redesign to provide staff and customers with timely and convenient access to information and services through the use of technology. Knowledge and understanding of information technology directions, trends, and the strategic business impact of key business and information technology initiatives. Knowledge of and ability to adopt a risk-based approach to cybersecurity investments. Thorough knowledge of educational and instructional leadership, theory and practice including innovative approaches to teaching and learning, and utilizing technology in a K-12 environment. Thorough knowledge of technology rules, regulations and guidelines that apply to K-12 education and the use of technology to improve instruction, to better meet the needs of all learners, and foster student participation and engagement. Thorough knowledge of laws, policies, regulations and best practices related to student data privacy and cybersecurity. Skill in developing and maintaining technology standards (e.g., Cloud, SaaS) and technology solutions for learning and business continuity. Skill in designing and implementing IT organizational structure to support the district¿s goals and objectives. Ability to think strategically and drive enterprise technology objectives. Ability to predict, analyze, and manage cultural and technological changes within the organization. Ability to plan, formulate, and execute policies and programs. Ability to explain and interpret MCPS regulations, policies, and rules to individuals and groups in order to gain compliance, cooperation, and understanding. Ability to analyze a variety of administrative, operational, and fiscal problems and make sound recommendations for solutions. Ability to manage fiscal, physical, and human resources necessary to carry out the diverse functions and programs of the department. Ability to manage a large staff through subordinates. Ability to work with internal and external auditors to ensure compliance with all data privacy laws and regulations. Ability to establish effective cooperative working relationships with officials, including the ability to develop consensus that accommodates conflicting interests and viewpoints. Ability to facilitate vendor selection process and manage relationships with strategic service providers. Ability to create an organizational culture of client-centered service. Ability to communicate effectively, both orally and in writing.
EDUCATION, TRAINING, AND EXPERIENCE: Any combination of education and experience equivalent to a master's degree in computer science, public administration, educational technology, or a related information-based field. Doctoral degree preferred. Eight (8) years of experience in managing information technology programs and services. Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience. Experience in a K-12 setting, specifically in technology and information systems preferred.
CERTIFICATE AND LICENSE REQUIREMENTS: None
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) None
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Requires the ability to work long hours and manage multiple projects with tight deadlines.
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

(The job duties listed are typical examples of the work performed by this job classification. Not all duties assigned are included, nor are all duties listed performed in every office.)

1. Directs, manages, and oversees the operations, activities, and services of all IT department offices.

2. Provides strategic leadership in anticipating and developing appropriate and innovative responses to future needs and challenges regarding the district's information technology program, ensuring alignment with MCPS's overall strategic vision, mission, goals, and objectives.

3. Serves as a member of the Superintendent's Leadership Team to actively participate in district-wide planning, implementation, and evaluation and is responsible for improving the quality of services, products, and processes related to information technology through training, automation, and redesigning of business processes and practices.

4. Advocates and supports development and execution of plans and programs that fulfill the service and technology needs of all schools throughout the district.

5. Ensures that the design, development, and implementation of enterprise applications and infrastructure systems support the needs of teaching, learning, and operational efficiency.

6. Monitors the progress of major district-wide IT projects, identifies any developing problems, and participates in major problem resolution.

7. Provides district-wide direction in the development and enforcement of IT policies, standards, and practices including those associated with the protection of IT assets and the integrity, security, and privacy of data entrusted to or maintained by the district.

8. Assumes programmatic, fiscal, and personnel responsibility for the department; develops and manages the department's annual operating budget and reviews continuously for cost cutting and avoidance opportunities.

9. Develops and updates the district's Information Technology Plan providing a framework for application development, standardization, prioritization of projects, purchasing guidelines, and the use of technology in the classroom.

10. Develops and implements an accountability system for measuring the success of the goals outlined in the district's Information Technology Plan.

11. Works with the district's Leadership Team, School Board, citizens, interest groups, and the business community on department related matters.

12. Represents the district on department-specific matters at the national, state, regional, and local levels and promotes strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.

13. Ensures compliance with federal, state, and local legislation.

14. Maintains current knowledge of developments in relevant technology to be leveraged to improve district-wide IT functions.

15. Recommends, evaluates, and participates in professional development for the IT department.

16. Provides guidance and assistance to other full-, part-time, and/or hourly employees, as assigned.

17. Performs related duties as required or assigned.

Class Established: 12/1997
Date(s) Revised: 5/2000, 5/2007, 3/2017,6/2019, 11/2024
Last Reviewed: 2010

This description may be changed at any time.