] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → CHIEF STUDENT SUPPORT OFFICER

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Chief Student Support Officer

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Chief Student Support Officer CODE: 0176 SQ/OQ: Not Applicable
WORKING TITLE: Chief Student Support Officer GRADE: NS MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Leads and manages large broad-based multi-sectioned office responsible for special education instruction and student support services and work related to well-being, learning and achievement; plans, organizes, supervises, and evaluates all activities, program functions, personnel, and physical, and fiscal resources of the assigned office; is responsible and accountable for strategic planning and outcomes. Promotes and maintains a focus on raising student achievement, closing achievement gaps, and school improvement; implements the district's Strategic Plan and its elements into the organization's culture; supports equitable opportunities for all students; leads cross- departmental efforts to ensure that innovative and instructional practices are aligned with the Strategic Plan and executed with fidelity; works closely with the system leaders to ensure that initiative timelines are developed, executed, and maintained.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the Maryland State Department of Education (MSDE) and Montgomery County Public Schools (MCPS) policies, regulations, and procedures; the student services bylaw as well as federal and state legislation relating to the provision of student services and family engagement. Knowledge of the principles, practices, methods, and current trends of school administration and in the field of special education and student support services. Knowledge of the procedures and practices related to student support services the educational specialties in the special education office. Thorough knowledge of IDEA and the principles, practices, methods, and current trends of school administration as applied to special education programs and student support services. Knowledge of the Section 504 to ensure services for Section 504 Students. Familiarity with applicable regulations, legislations, and policies. Ability to manage fiscal, physical, and human resources to successfully carry out the function and programs of the office. Proficiency in the use of technology and data compilation, analysis, and reporting. Ability to supervise, evaluate, and lead. Ability to establish and maintain collaborative working relationships with personnel assigned to schools, other departments, public entities, families, and citizens. Ability to facilitate meetings and/or present information to groups, including the School Board. Ability to communicate effectively, both orally and in writing.
EDUCATION, TRAINING, AND EXPERIENCE: Master's degree required in educational leadership, special education and/or psychology. Doctorate preferred. Eight (8) years of experience in the planning, development, and implementation of programs and services in special education and student support services; experience working with parents/guardians and community groups; knowledge of in legal issues related to special education, student support services, and Section 504. Five years of successful teaching or related experience in counseling, pupil personnel work, social work, psychology, family engagement or school health. Five years of administrator experience required; at least three years as a school-based administrator is strongly preferred. Practical knowledge of planning and implementing specially-designed instruction preferred. Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience. Successful experience as a principal preferred. Experience as a school-based administrator preferred and/or prior experience as a director of special education.
CERTIFICATE AND LICENSE REQUIREMENTS: Must meet Maryland State certification requirements for Administrator I and II. Superintendent licensure or certification preferred.
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) None
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Requires the ability to work long hours and manage multiple projects with tight deadlines.
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

(The job duties listed are typical examples of the work performed by this job classification. Not all duties assigned are included, nor are all duties listed performed in every office.)

1. Develops a comprehensive strategy to lead in the development, management, evaluation, and modification of the multifaceted activities, programs, and projects for special education instruction and student support services, related services, applied behavior analysis, and early childhood identification services.

2. Develops overall strategy for a comprehensive program of student services and family engagement, including pupil personnel, school psychology, counseling, school health, International Enrollment and Admissions, Student Engagement and Behavioral Health (Restorative Justice), graduation improvement, and parent community coordinators.

3. Collaborates to identify and review research-based programs, initiatives, and best practices that utilize an equity lens and a philosophy that reflects innovative thinking.

4. Examines, evaluates, and directs school improvement initiatives and supports and provides directional oversight to ensure district goals are being met.

5. Projects need for, manages, and is accountable for human, physical, and financial resources with the goal of maximizing the efficiency and effectiveness of the special education program and student support services.

6. Collaborates with and/or supports personnel assigned to schools, other offices, departments, and non-school agencies to accomplish the mission of the office, department, and district.

7. Oversees the planning and implementation of professional development and training programs for departmental and school-based staff, as appropriate.

8. Plans short- and long-term objectives for office, department, and school district.

9. Provides counsel and direction to principals and program managers on special education and student support services related issues.

10. Leads in the development of strategies for achieving the goals in the Strategic Plan and the monitoring of results.

11. Works with the chief financial officer to oversee the development of the district special education and student support services budget, including staffing formulas, and ensures adherence to its provisions.

12. Manages risk and matters of compliance related to local, state, and federal regulations, policies, and mandates.

13. Directs the completion of program statistics and ensures the development of appropriate reports, regulations, and related directives for Leadership Team or School Board consideration and action.

14. Serves as the district liaison to external special education- and student support services-related committees, task forces, work groups, and initiatives and with federal, state, and county education officials.

15. Represents the district in facilitating resolution regarding matters of significance relevant to special education and student support services.

16. Oversees the work of vendors or contractors as they pertain to special education and student support services.

17. Oversees the recruitment, selection, assignment, supervision, and evaluation of lower graded office personnel. Provides guidance and assistance to other full-, part-time, and/or hourly employees, as assigned.

18. Performs related duties as required or assigned.
Class Established: 11/2024
Date(s) Revised:
Last Reviewed:

This description may be changed at any time.