] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → DIRECTOR, DEPARTMENT OF BUSINESS INFORMATION SERVICES

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Director, Department of Business Information Services

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Director II CODE: 0262 SQ/OQ: Not Applicable
WORKING TITLE: Director, Department of Business Information Services GRADE: Q MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under general direction of the Chief of Strategic Initiatives, directs the work of the Department of Business Information Services to manage financial, budget, human resource information system (HRIS), among other enterprise business system related applications. Assigns, supervises, and deploys staff as necessary to meet the application development, deployment, and support needs of an array of data systems and integrations, for schools and offices that use these systems. One of the primary functions and focus of this position is to lead the ongoing work to modernize systems and processes by instituting a first-rate development practice methodology. Aligns the priorities of the department with the vision of the Office of Strategic Initiatives (OSI) and coordinates the work of this department with the other departments within OSI.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Ability to manage multiple complex projects and achieve results within required deadlines, functionality, performance, quality, and budget. Demonstrate the skills and ability to oversee both multilayer projects and large teams, implement and integrate purchased or developed solutions, and model effective customer management practices. Knowledgeable and able to provide keen oversight of the district's Enterprise Resource Planning (ERP) software; such as integrations, enhancements, and implementation that align with MCPS' business information service needs. Knowledge of and ability to support current information technologies and best practices. Ability to use past experience and sound technical judgment to provide needed information technology development and support to staff in schools and offices. Ability to quickly learn Montgomery County Public School (MCPS) policies, regulations, and practices. Requires excellent technical, process improvement, project management, team-building, and oral and written communications skills. The director must possess a strong work ethic and the commitment to nurturing productive relationships with staff, colleagues, customers, and partners. Knowledge of a variety of technology architectures including web-based architectures, software development lifecycle, application security, client/server and centralized computing models, project/process management, and operations of a large public school system are essential. Knowledge of Oracle and other enterprise databases. Knowledge and administration of the three MCPS Professional Growth Systems (PGS) is desired in order to develop, empower, and provide timely feedback to staff. The director makes use of industry standard best practices for the effective and efficient delivery and management of K-12 solutions using 21st century cloud based and internet technologies.
EDUCATION, TRAINING, AND EXPERIENCE: Bachelor's degree in Information Technology, Business Information Systems, or similar related discipline from an accredited college or university. Master's degree in an IT field preferred. Significant experience in managing complex data systems and multiple simultaneous projects. Experience with K-12 business and student data systems desired. Demonstrated experience in providing services and support to users and developing new technology solutions to meet changing customer needs. Proven experience in leading large teams, managing staff, and managing multiple budgets.
CERTIFICATE AND LICENSE REQUIREMENTS: None
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) None.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Ability to work beyond a 40-hour work week as required.
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Supervises the design, development, delivery, and enhancement of core data systems, including financial, budget, and human resources information systems.

Directs application development, enhancements, implementations, and systems architecture, as well as quality assurance, and software testing.

Confers with OSI leadership and staff in developing a clearly defined and articulated vision for how the department's enterprise software development and integration should be conducted.

Leads and manages the department's development activities, budget, expenses, quality practices, and customer/stakeholder requirements.
Demonstrates strong communication and leadership skills in a continuous improvement business environment, ultimately improving business unit and customer satisfaction.

Develops, supervises, and evaluates multiple teams responsible for quality assurance, configuration management, testing, client servers, database management and data control.

Makes technical decisions and works closely with other directors in OSI and cross functionally with other offices to develop strategies, deliver solutions, and monitor work.

Meets regularly with Chief of Strategic Initiatives and key staff in OSI for short-and-long term technology planning and coordinating the activities of the office.

Prepares information and makes presentations to the Board of Education, County Council, other public groups, and internal stakeholder committees as required.

Prepares program mission statements and budgets for the department and manages the expenditure of budgeted resources.
Directs, motivates, and develops staff and teams.

Works with multiple project teams simultaneously and thrives in fast-paced, dynamic environment.

Provides planning, project management and implementation leadership, identifying opportunities for improvement, cost savings, and service quality improvement.

Reviews and analyzes existing applications programs and programs in development to ensure efficiency and effectiveness of those programs.

Meets regularly with internal and external stakeholders, including those in leadership positions, to solicit feedback on customer needs and on the effectiveness of the department.

Identifies key results and measurable outcomes to evaluate and improve customer service and to determine areas of improvement for the department.

Uses the MCPS professional growth systems to develop, support, and evaluate staff and delegates responsibility to unit supervisors as appropriate.

Engages in professional development activities to maintain currency with industry-wide best practices.

Performs related work as required.
Class Established: 2003
Date(s) Revised: 2/2020, 6/2022
Last Reviewed: 1/2020

This description may be changed at any time.