] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → TEAM LEADER, TECHNOLOGY INTEGRATION AND LEARNING MANAGEMENT SYSTEMS

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Team Leader, Technology Integration and Learning Management Systems

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Team Leader CODE: 0636 SQ/OQ: Not Applicable
WORKING TITLE: Team Leader, Technology Integration and Learning Management Systems GRADE: M MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under the direction of the director of the Department of Technology Integration and Learning Management Systems (DTILMS) in the Office of the Chief Technology Officer (OCTO), serves as the lead for the coordination and implementation of learning management and enterprise systems to improve and streamline operations for schools and offices. Provides project and process management leadership, oversees the work of teams and stakeholders, uses project and process management tools and techniques, and monitors progress to assure effective implementation of and customer satisfaction with solutions. Works with functional and technology leadership in formulating project teams, providing leadership in coordinating the work of the teams including steering committees, and core team members, as well as working with internal and external stakeholders/vendors. Collaborates with OCTO and MCPS leadership in developing user requirements, obtaining feedback from stakeholders, developing and implementing change management, and conducting system acceptance. Evaluates options and formulates solutions, assesses overall feasibility, determines current and future cost models, develops timelines, and aligns with functional and technology direction. Applies system and critical thinking to the development and implementation of solutions. Provides regular communication to leadership, team members, and stakeholders on progress, risks, and concerns to inform appropriate management decisions and actions. Provides leadership and coordinates efforts to support schools and offices to maximize performance through training, mentoring, and supports for the effective use of technology solutions.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of the principles, best practices, and techniques of project and process management, school system operations specifically in learning management and enterprise systems. Knowledge of public school processes and systems, business operations, policies and procedures, and administrative practices. Knowledge of and ability to interpret and communicate MCPS policies, regulations and procedures, as well as local, state, and federal mandates as they relate to learning management and enterprise systems operations. Ability to apply system and critical thinking to the development and implementation of solutions. Ability to collect relevant data and provide data analysis for decision making. Ability to administer and apply continuous improvement principles to automated enterprise systems. Ability to communicate effectively using coaching strategies and techniques with MCPS staff and others. Excellent problem solving skills. Ability to work effectively with administrators, staff and other stakeholders to resolve a variety of questions/ problems. Excellent organizational, communication, and interpersonal skills.
EDUCATION, TRAINING, AND EXPERIENCE: Bachelors degree required from an accredited college or university with a preferred major in educational administration, learning management systems or a related field. Extensive experience with project and process management in deploying enterprise level technology systems for learning management and enterprise systems. Experience with the development and delivery of large scale technology solutions required. Minimum 5 years outstanding public school experience in learning management systems, project management and leadership experience required. Demonstrated facilitative leadership skills and ability to work with a variety of stakeholders. Other combinations of applicable education, training, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: None
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) None
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) None
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

(The duties listed are typical examples of the work performed by this job classification. This is not an exhaustive statement of duties, responsibilities or requirements and does not limit the assignment of additional related duties for the position. Not all duties assigned are included, nor are all duties listed performed in every office or every day.)

Provides leadership in project and process management, coordination of resources and supports, and implementation of programs designed to provide operational excellence in the management of learning management and enterprise systems.

Leads the development of project management planning using project management tools and processes, developing artifacts, and monitoring progress.

Provides oversight to ensure that timelines are communicated and met and stakeholders receive complete and accurate documents and materials.

Provides guidance, resources, and a continuum of support for team members ranging from business operational and technology requirements to involvement in the team.

Conducts sessions with users and stakeholders to identify requirements, gather feedback, and provide communication on progress.

Engages users in change management processes leading to customer acceptance and satisfaction with solutions.

Manages and problem-solve day-to-day operational matters impacting projects, serves as a facilitator for system-wide workgroups, and works with other offices on matters related to operations, assigning resources and budget funding related to assigned projects.

Aligns work with MCPS strategic focus, policies, and regulations as well as local, state, and Federal regulations. Engages with vendors including procurement processes, planning, cost, and vendor management activities.

Provides updates to MCPS leadership, steering committees, and stakeholders.

Works closely with key functional and technical product owners and subject matter experts.

Resolves conflicts arising with teams, product direction, decision making, etc.

Understands and applies the six leadership standards that have been established for Montgomery County Association of Administrators and Principals (MCAAP/MCBOA), and Montgomery County Public Schools (MCPS) Teacher Professional Growth System (TPGS), as well as the Supporting Services (SEIU) Professional Growth System (SSPGS).

Performs related duties consistent with the scope and intent of the position.
Class Established: 7/2017
Date(s) Revised: 4/2018
Last Reviewed:

This description may be changed at any time.