] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → SUPERVISOR, BUSINESS PROGRAM MANAGEMENT AND SUPPORT - DBIS

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Supervisor, Business Program Management and Support - DBIS

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Supervisor CODE: 0665 SQ/OQ: Not Applicable
WORKING TITLE: Supervisor, Business Program Management and Support - DBIS GRADE: O MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under direction of the director of the Department of Business Information Services, in the Office of Strategic Initiatives (OSI), supervises and provides program management for the growth and ongoing support of enterprise systems (e.g. - enterprise resource planning (ERP), enterprise performance management (EPM), human capital management (HCM), financial, budget, HR systems). Leads all phases of the planning, development, and implementation of multiple enterprise-wide business systems using project and program management methodologies. Ensures that program execution properly meets the requirements of the contracts, develops processes and procedures to adjust program activities. Creates and fosters an environment that embodies leadership and team engagement. Cross-departmental collaboration with all levels of leadership, stakeholders, (i.e. - the Office of Human Resources and Development, the Office of Finance, the Office of the Employee Retiree Service Center, the Office of General Counsel), consultants, and vendors in assessing needs, providing strategic technology direction for cloud based, on-premise, and emerging technology implementations. Establishes change management and communication processes, manages related procurement, contracting, and financial activities. Manages risk and matters of compliance related to local, state, and federal regulations, policies, and mandates. Aligns priorities with the vision of the office and the Montgomery County Public Schools (MCPS) strategic priorities.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of and ability to implement current and emerging information technologies, systems development methodologies, and best practices. Must have strong analytical and problem-solving skills. Ability to manage, develop staff, and resources for multiple projects effectively in order to achieve results on time and within budget. Ability to cross-team collaborate with other departments and offices to identify and address user requirements for system functionality. Ability to build strong relationships and foster collaboration across all levels of leadership, improve decision-making, and deliver value to the district. Ability to provide guidance and supervision in regards to forecasting, tracking, and executing projects (e.g. - related tasks, budgets, and resource allocations). Provide direction to high functioning teams, prioritizing objectives, and resources to scale impact over time. Ability to quickly learn Montgomery County Public School (MCPS) policies, regulations, and practices. Requires excellent technical, project and program management, process improvement, team-building, and oral/written communications skills.
EDUCATION, TRAINING, AND EXPERIENCE: Bachelor's degree from an accredited college or university with an emphasis in business administration, information technology, information systems, project management or related field. Four years or more experience working in a large organization implementing and managing business information technology enterprise solutions; some of which shall have been in a supervisory or leadership capacity. Considerable experience in full life-cycle software project management. Experience with enterprise-wide human resources, financial, and related applications. Experience with Oracle and other enterprise databases, as well as web-based system architectures, client/server, and cloud based and emerging technology computing models desired. Considerable experience in information technology in a business, school environment, and/or other combinations of applicable education, training and experience which may provide the knowledge, abilities, and skills necessary to perform effectively in the position. Proficient in Microsoft Excel and PowerPoint. Other combinations of applicable education, training, and experiences may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: None
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) None
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Ability to work beyond a 40-hour work week as required.
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Note: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or ability associated with this classification, but is intended to accurately reflect the core job elements.)

Meets regularly with director and key staff to plan and coordinate activities for the enterprise systems and support.

Prepares written and oral reports/presentations of progress for assessment of progress for users and the leadership of the department, office and school system. Prepares information on the resource needs of initiatives and projects within the unit and manages the expenditure of budgeted resources.

Meets regularly with customers to solicit feedback on customer needs, on the effectiveness of the projects, and change management processes. Identifies key results and measurable outcomes to evaluate improved customer services and to determine areas for improvement.

Develops, supervises, and evaluates staff.

Engages in personal development activities to maintain currency with industry-wide best practices.

Leads the development of information technology applications that support the business processes of the school system, including finance, budget, human resources with enhancements to current systems and implementation of emerging technologies.

Works closely with staff across divisions, departments and offices to implement the vision, objectives and strategic priorities of OSI and MCPS. Conducts needs assessments with stakeholders for implementation of emerging technologies.

Works with procurement, general counsel, and related departments to engages vendors to provide industry expertise in planning for enterprise program management and support.

Understands and applies principles of performance evaluation and professional growth for employees.

Performs work as required or assigned.
Class Established: 3/2019
Date(s) Revised: 12/2022
Last Reviewed:

This description may be changed at any time.