EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Supervises the daily operations of the ERSC technology team.

Prioritizes the operational requests for data and services from within and outside the unit.

Observes and evaluates daily operations to identify and address training and process improvement opportunities. Responsible for meeting facilitation, documentation, development of feasible solutions, and problem resolution related to process improvement and data integrity following effective meeting guidelines.

Works with MCPS public information office in fulfilling the data requests from the external organizations

Leads the technical administration and operations of the payroll, benefits and retirement systems including daily monitoring, trouble shooting, ad-ho report creation, new implementations, and upgrades including directing the work of members of the technical team.

Collaborates with the Senior Specialist, Benefits, maintains and updates the annual setups and rates needed for annual benefits open enrollment.

Leads the annual 1095-c reporting process.

Collaborates with the Senior Specialist, Retirement, in developing and entering pension rates into the HRIS after reading and interpreting the Aon Annual Review and Actuarial Valuation of the Employee Retirement and Pension Systems to accurately document the rate tables.

Collaborates with the Senior Specialist, Payroll, in testing, enhancing and troubleshooting the payroll, absence management and time reporting systems.

Collaborates with the Senior Specialist, Salary and Position Administration, in the set-up, testing of the compensation tables and compensation administration provisions of the contract.

Responsible for the implementation and on-going operations of document imaging (Docuware) within ERSC.

Serves as a project manager, responsible for the planning, execution, and implementation of new application segments/components.

Ensures project schedules are developed, timelines are met, and implementation is completed in a manner that supports project goals and objectives.

Compiles data from PC databases to create reports, graphs, and charts related to Government Accounting Standards Board (GASB), Office of Legislative Oversight, Audit requests, AON census requests, or other benefit/retirement related functions.

Provides programming and software support to ERSC staff.

Works closely with staff from the Office of the Chief Technology Officer in the development and maintenance of system enhancements and represents functional users in clear definition of problems, requirements, and needs.

Supervises the execution of the monthly interface files necessary to maintain benefit and retirement data with benefit vendors, agencies, and internal MCPS systems.

Designs, develops, and modifies, various ERSC databases and data files including directing the work of other members of the technical team, as requested.

Develops appropriate test scripts to simulate a live environment and maintains a catalog of all developed test scripts.

Develops and delivers technical training programs of various formats for ERSC staff and departmental users including preparation of training materials.

Provides direction to the Data Integration Specialist I related to benefits/retirement and work force reporting in support of budget process, labor contract negotiations, mandated requirements and other information requests.

Prepares workforce information reports using Oracle Discoverer, Excel, Access, and other appropriate software packages during high peak workforce reporting requests.

Maintains expert knowledge in Microsoft Office, SQL, Oracle Discoverer, the Human Resource Information System (HRIS), Lifeworks (LW), and Docuware as well as future technical installations.

Maintains system tables and other system set up requirements including but not limited to the annual upgrade of benefit and pension rates, active and retiree benefit plan enhancements/modifications, etc. to ensure deadlines are met.

Assists in the administrative support to Call Center staff, Transaction and Functional Specialists.

Assists the functional specialists, in the development and periodic reviews of process and procedure manuals for various functional units in ERSC and provides updates where appropriate.

Participates in meetings to plan, test, and implement changes to the Lawson HRIS system as-needed.

Serves as a member of the ERSC Web and the HRIS functional ownership teams.

Performs related duties consistent with the scope and intent of the position.