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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → SENIOR SPECIALIST, INSURANCE & RETIREMENT, RETIREMENT AND PENSION PLANS
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EXAMPLES OF DUTIES AND RESPONSIBILITIES:
EXAMPLES OF DUTIES AND RESPONSIBILITIES: (The job duties listed are typical examples of the work performed by this job classification. Not all duties assigned are included, nor are all duties listed performed in every office or every day.) 1. Subject matter expert in the MCPS Employees Pension System, Maryland State Retirement/Pension System; administers, interprets and applies complex retirement plan provisions equitably to employees and retirees. 2.Reviews retirement plans for compliance with program rules and regulations ensuring compliance with MCPS Employees Pension System, Maryland State Retirement/Pension System, federal and state laws and regulations. 3.Liaison with Aetna, MSRA, employee bargaining units, legal counsel, plan actuaries, auditors, attorneys representing employees or retirees in providing customer service to MCPS employees retirees, and their families, former employees and beneficiaries. 4.Audits, authorizes and approves retirement benefit payments and any revisions to employee retirement records or payments. 5. Leads, plans, organizes and executes team activities and work plans; evaluates effectiveness of work plans. 6. Lead process improvements, identifies system and procedural inconsistencies and develops processes to ensure accuracy, consistency and documentation of the functional processes. 7. In coordination with the Director of ERSC, determines operational metrics, service level agreements, and a performance monitoring plan. 8. Prepares responses regarding retirement queries or issues on behalf of Board President, Superintendent, Deputy Superintendent, Chief Financial Officer and the Director of ERSC. 9. Prepares materials for various audits and responses to auditor questions and findings 10. In coordination with Senior Specialist, Technology and Reporting, prepares materials, files, reports for actuarial valuations and/or other data requests, such as auditor test data as required for the retirement team.11. Maintains function knowledge of Eligible/Qualified Domestic Relation Order (EDRO/QDRO), audits and approves EDRO, Child Support Orders, Subpoenas, Garnishments and resolves any compliance issues; 12. Performs trend analysis for employee retirement program and maintains current knowledge on legislation related to employee retirement issues. 13. In coordination with Senior Specialist, Technology and Reporting leads, verifies and runs the test scripts when patches are applied, participates in implementation of systems and user acceptance testing, fiscal year end process of the retirement system. 14. Reviews system data for integrity and recommends changes to policy or processes and signs off any new changes. 15. Drafts, edits, and reviews materials for new and current employees, current and future retirees. Works with staff to develop notifications and communications using a wide variety of media (letters, publications, emails, and Websites.)16. Represents operational needs on system projects, upgrades and process improvements. 17. Coordinates enhancements or updates of retirement systems. 18. Mentors staff and keeps staff abreast of changes in retirement provisions and processes. 19. Oversees customer service and educational outreach programs such as orientations, retirement seminars and workshops, for retirement. 20. Identifies and resolves compliance issues regarding enrollment or retirements with the Maryland State Retirement plan.21. Counsels plan participants and assist them in understanding their MCPS Employees Pension System, Maryland State Retirement/Pension System including pension death and disability retirement provisions.22. Oversees refunds of pension contributions to eligible terminated employees.23. Serves as member in the Disability Retirement Review Board. 24. Promotes a "culture of self-sufficiency" and lead employees, retirees and their families through the available MCPS and MSRA resources and online tools.25. Performs other related duties as required.
This description may be changed at any time.