EXAMPLES OF DUTIES AND RESPONSIBILITIES:

(Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or ability associated with this classification, but is intended to accurately reflect the principle job elements.)

Provides assessment, short-term counseling, and follow-up services to MCPS employees and family members.

Refers clients to appropriate resources; monitors and coordinates services.

Provides crisis intervention services to employees and work sites as needed.

Leads counseling groups to address specific issues as needed.

Maintains accurate, up to date case documentation following federal and local laws and regulations as well as standard operating procedures and practices for EAP service delivery that ensure client confidentiality.

Maintains current knowledge of, and establishes effective working relationships with, community resources to provide affordable high quality services to EAP clients.

Provides consultation to supervisors and administrative staff regarding employees with job performance problems.

Creates and conducts supervisory training in the use of EAP and job performance evaluation and other EAP related topics as needed.

Maintains liaison with organization functions (e.g., Human Resources, unions, labor relations) and provides consultation to management regarding the development and implementation of policies and procedures related to EAP services (e.g., alcohol and drug policies, drug testing, ADA).

Promotes the EAP through the use of educational workshops, newsletter articles, bulletin board items and distribution of publicity materials.

Works to improve own professional skills and EAP effectiveness.

Performs related duties consistent with the scope and intent of the position.