EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Performs various administrative and secretarial duties necessary to support the goals of a department, division, or unit. Receives, screens, and assists individuals visiting the office.

Schedules and maintains fingerprinting appointments, supervisor/staff calendar(s), commits supervisors and/or staff to appointments, and coordinates meetings with staff from other departments, divisions, and other stakeholders.

Collects and process associated fees.

Responds to unscheduled priority requests for fingerprinting services as identified by the supervisor. Retrieves and distributes mail to appropriate staff members.

Answers large volume of telephone calls and inquiries, resolves issues and/or takes messages, screening and routing calls to appropriate supervisors and staff. Attends meetings, takes minutes, types, and distributes to stakeholders.

Sets up and maintains administrative and confidential files.

Researches, compiles and analyzes information for reports and delivers to appropriate staff.

Collaborates with central office and school staff in gathering information on school activities, policy statements, etc. as required. Creates and assembles materials and data for meetings and training.

Coordinates meetings, conference calls, and/or trainings, coordinates schedules and reserves meeting space inside and outside of MCPS facilities i.e. Carver Educational Services Center, Festival, etc.

Receives and screens visitors to the office, answers inquiries regarding operations, with requests by explaining procedures.

Performs skilled word processing by producing a variety of documents (letters, memos, reports, evaluations, bid documents, announcements, forms, etc.) from rough draft copy, verbal instructions, and brief notes.

Utilizes full capability of Office software to create spreadsheets, databases, word documents, PowerPoint presentations, moves/merges text, and creates mailing lists and form letters.

Uses the MCPS Business Hub to order and maintain capital and operating budget accounts related to purchasing and outside vendors.

Answers inquiries regarding programs and services, explaining requirements and assisting callers in completing forms or other actions.

Maintains and inventories office supplies and arranges for equipment service or building service assistance as required.

Maintains office or unit records for program and processes actions. Arranges for building service assistance as needed. Processes, assembles, and transports confidential files.

Organizes and coordinates translation services when required.

Works collaboratively with other MCPS departments to provide supporting services as directed by the supervisor.

Performs other duties as assigned.