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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → BACKGROUND SCREENING SPECIALIST II

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Background Screening Specialist II

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Background Screening Spc II CODE: 4047 SQ/OQ: Optimal Qualified
WORKING TITLE: Background Screening Specialist II GRADE: 17 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under the direction of the Supervisor of Systemwide Safety and Emergency Management (DSSEM), fulfills all associated duties and responsibilities of a Background Screening Representative I, in addition to performing specialized and responsible work involving programs and initiatives to support background checks and associated activities for staff. Serves as the primary point of contact for daily onsite operations and activities. Provides response to issues or concerns relating to all aspects of background screening, Assists the supervisor with strategies to meet program goals. Analyses and presents data to detail to productivity of the team. Works in collaboration with other office leaders to ensure new employees, volunteers and contractors complete the required background clearances in a timely manner. In collaboration with the supervisor, develops and implements policies and procedures for the office that support efficient and effective practices and work flows.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Strong understanding of the background clearances required by federal and state law as well as related MCPS policies. Extensive understanding of federal, state, and local laws relating to fingerprinting, background screening and employer review processes. Substantial knowledge of fingerprinting terminology, principles, practices, methods, and techniques. Highly organized with an ability to independently execute complex assignments. Must be able to work collaboratively and encourage collaboration among all members of the team. Ability to oversee and maintain complex records, assemble and organize data, and to prepare reports from such records. Ability to compose memoranda and letters from general instructions. Ability to communicate effectively and professionally with varying stakeholders and MCPS leadership. Ability to anticipate and evaluate critical information concerning incidents relating to background screenings to react effectively and to develop and communicate solutions. Ability to perform under pressure to meet deadlines as required. Knowledge and expertise with local, state, and federal security and privacy policies that directly affect MCPS. Must possess the ability to research, investigate or analyze, and perform data analysis with related data from multiple sources involving confidential information in order to enhance and improve the services provided by the office. Ability to manage multiple complex projects and tasks while paying close attention to detail. Experience speaking before diverse audiences. Knowledge and expertise utilizing software such as Filemaker Pro, Microsoft Office Suite, Web Design software, Docuware and the Applicant Tracking System. Ability to manage departmental record keeping and filing in accordance to state and federal law and MCPS policy. Must be detail oriented and highly organized. Excellent oral and written communication required. Must be customer service driven.
EDUCATION, TRAINING, AND EXPERIENCE: Associates degree and at least 4 years of experience providing administrative programmatic support relating to background screening processes required. Bachelors degree preferred. Previous training and certification by the Maryland Department of Public Safety and Correctional services preferred. Other combinations of applicable education, training, and experience that provides the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. Project management or project oversight and team leadership experience desirable.
CERTIFICATE AND LICENSE REQUIREMENTS: Must complete/renew fingerprinting training and certification required by the Maryland Department of Public Safety and Correctional Services within 3 months of hire. Must obtain training and certification as a notary public within 1 months of hire. Additional training and certification requirements to be completed at the discretion of the supervisor.
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) Position requires sustained operation of keyboard devices, twisting, turning, stooping, bending, walking, lifting, standing, and sitting.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Annual leave limited during the summer season. Must pass background check, with acceptability determined by the Maryland Department of Public Safety and Correctional Services. Certificate for fingerprinting from Maryland Criminal Justice system.
OVERTIME ELIGIBLE: Yes

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Fulfills all associated duties and responsibilities of a Background Screening Representative I in addition to providing primary programmatic support to the supervisor.

Provides background research, and data analysis at the supervisor's request.

Maintains oversight and reconciliation of processes for associated fee collections.

Attends meetings; sets up and maintains unit files; researches and compiles information for reports and other purposes; prepares program materials and conducts process improvement activities for the department.

Uses available data, as well as requests from other MCPS offices, to prioritize the work of the team.

Assists in unit management operations; maintains an understanding and compliance of established policies and guides.

Communicates with school and office leadership regarding background screening of employees, volunteers and contractors..

Fulfills required MSDE reporting requirements related to HB486.

Performs administrative tasks and support to the supervisor.

Develops and maintains electronic data files of documents following established procedures for creating a complex file management system.

Serves as a liaison to OHRD and OGC to ensure that all background screening processes and procedures align with state and local requirement and that the needs of the system related to new hires, volunteers and contractors are supported.

Assists in coordinating and/or conducting technical training for staff.

Assists in monitoring personnel production relating to background screening services.

Provides explanations to inquiries relating to the fingerprinting and associated processes, ensuring the adherence to MCPS policies, in addition to ensuring positive customer service experiences.

Assists in developing cross training programs and/or desk procedures for staff to ensure continuity of operations.

Consults with supervisor regarding activities, evaluation of workload, and resolutions to potential work related challenges.

Maintains record keeping while ensuring state and federal compliance;

Ensures compliance for auditing purposes.

Serves as the direct point of contact for processes relating to the Criminal Justice Information Services.

Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).

Performs other duties as assigned.
Class Established: 9/2020
Date(s) Revised:
Last Reviewed:

This description may be changed at any time.