] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → ADMINISTRATIVE SERVICES MANAGER III, OFFICE OF THE CHIEF OF TEACHING, LEARNING AND SCHOOLS

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Administrative Services Manager III, Office of the Chief of Teaching, Learning and Schools

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Admin Services Mgr III CODE: 4190 SQ/OQ: Optimal Qualified
WORKING TITLE: Administrative Services Manager III, Office of the Chief of Teaching, Learning and Schools GRADE: 19 MONTHS: 12
SUMMARY DESCRIPTION; PHYSICAL DEMANDS; AND SPECIAL REQUIREMENTS: Summary Description: Under direction, manages and coordinates the day-to-day clerical/secretarial work performed by the chief, teaching, learning, and schools, and personally provides executive-level secretarial service. The nature of the work performed requires a thorough knowledge of MPCS organization, functions, personnel, and programs, and involves the use of sound judgment and tact when supervising the work of others and interacting with the public, government officials, and MCPS staff. Physical Demands: None. Special Requirements: Ability to work on a flexible schedule including evening and weekend work, which mirrors the schedule of the chief. This may involve scheduling meetings, sending emails, and preparing documents and other oral or written correspondence.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE SKILLS ABILITIES: Thorough knowledge of effective office management and business practices, business English, spelling, general vocabulary, computational skills, and the organization and functions of the major units of Montgomery County Public Schools. Ability to perform, without direct supervision, continuing assignments requiring the organization of materials and preparation of reports. Ability to use resourcefulness and tact, recognizing established precedents and practices, when making decisions and solving problems. Ability to anticipate and initiate processes and practices that enhance communication, organization, and performance of tasks that contribute to operational effectiveness. Ability to use computers and related technologies to schedule and track office assignments, to produce letters and reports, and to complete other complex word processing and data management tasks. Excellent oral, written, and interpersonal communications skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATE AND LICENSE REQUIREMENTS: Education Training Experience:Associates degree required. Four years of experience with considerable progressively responsible office management experience providing high-level secretarial/data management functions using modern office technologies (preferably with Montgomery County Public Schools or other school systems), proven ability to coordinate and manage the work of others; Demonstrated editing experience and thorough familiarity with MCPS correspondence standards and business English, including strong editing skills of a variety of documents to ensure they are accurate in content and error free from spelling and grammatical errors. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.Certificate License:None.
OVERTIME ELIGIBLE: No

DUTIES AND RESPONSIBILITIES:

Example Duties:Provides direct support to the chief and supports the priority work of the office and the school system.Manages the chief¿s calendar to ensure attendance at both internal and external meetings and events is consistent and on time;Demonstrates sound judgment to prioritize a complicated calendar when initiating and responding to requests for meetings and other work events.Schedules meetings and appointments making arrangements for space, time, people to attend, and utilizes digital platforms including serving as host and sharing documents with participants; reschedules appointments, as needed and without supervision, if unexpected or urgent matters of importance occur.Understand the office and system priorities in order to lead and manage the office staff to plan, assign and coordinate the work to effectively support all staff across multiple offices. Plans and conducts regularly scheduled and impromptu meetings with office staff to provide updates, share priority schedules and work, and to solicit updates from office staff to support the communication, collaboration and coordination within the office and across MCPS.Reviews all materials prepared for the Board of Education, the superintendent, the deputy superintendent, executive staff or external stakeholders to ensure information is error-free, accurate, and submitted on time. Additional requirements include editing content, correctness of grammar, typing accuracy, and conformance to policies and regulations, budgets, data analysis and other related work.Receives telephone calls and visitors, determines nature of their business, then, exercises sound judgment and decision-making skills to resolve many sensitive matters and to refer persons to the office that can best address their needs and concerns. Independently replies to a variety of correspondence and memoranda preparing letters and memoranda for signature by appropriate administrators. Reads and distributes incoming mail handling some personally, and directing the remainder - some to the chief with background material and some to the associate superintendents or their subordinates,Receives telephone calls and visitors, determines nature of their business, then, exercises sound judgment and decision-making skills to resolve many sensitive matters and to refer persons to the office that can best address their needs and concerns. Ensures effective and timely operational workflow that supports the work of the chief and other office administrators.Operates word processing, technology applications and tools, and other modern office equipment tools in the completion of complex and varied word processing tasks and instructs others in the operation of such equipment as required.Performs related work as required.

This description may be changed at any time.