] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → GARNISHMENTS SPECIALIST

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Garnishments Specialist

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Garnishment Specialist CODE: 4810 SQ/OQ: Optimal Qualified
WORKING TITLE: Garnishments Specialist GRADE: 19 MONTHS: 12
SUMMARY DESCRIPTION; PHYSICAL DEMANDS; AND SPECIAL REQUIREMENTS: SUMMARY DESCRIPTION OF CLASSIFICATION: Under general supervision of the payroll supervisor, this position is responsible for specific payroll related wage garnishment applications and reporting according to federal, state and local jurisdictions including child support, tax levies and creditor garnishments. Staff in this position serves as a liaison between MCPS and garnishment vendor on garnishment related-matters, advises on payroll policies and procedures, recommends implementation strategy to the Payroll Supervisor and ERSC Director. Provides staff and other appropriate parties assistance and clarification of garnishment procedures. Responds to requests for information and to subpoenas in consultation with the In-House General Counsel, interpreting existing laws, policies and procedures regarding garnishments. PHYSICAL DEMANDS: None. SPECIAL REQUIREMENTS: None
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE SKILLS ABILITIES: KNOWLEDGE, SKILLS, AND ABILITIES: In depth knowledge of MCPS policies, procedures, negotiated agreements and other relevant requirements. Considerable knowledge of federal and state laws pertaining to the processing of child support, student loan, liens and court ordered wage garnishments. Knowledge of payroll, accounting or HR processing procedure. Strong attention to detail and organizational skills. Ability to manage multiple priorities and meet deadlines. Ability and knowledge of practicing confidentiality of private information. Ability to efficiently and accurately perform calculations using detailed procedural rules. Proficient in payroll software and Microsoft Office products such as Microsoft Excel and Word. Ability to use Oracle reporting tools or similar reporting tool to reconcile garnishment payments and prepare reports and audits related to garnishment processing. Ability to communicate effectively both orally and in writing and problem-solving skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATE AND LICENSE REQUIREMENTS: EDUCATION, TRAINING, AND EXPERIENCE: Associates degree required with coursework in payroll accounting, federal, state laws governing payroll and garnishment procedures and practices. A minimum of three years of progressively more responsible experience applying legal procedures and practices as they relate to payroll, and garnishments preferred. Experience working in Montgomery County Public Schools or other educational institution. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.Certificate License:None.
OVERTIME ELIGIBLE: Yes

DUTIES AND RESPONSIBILITIES:

EXAMPLES OF DUTIES AND RESPONSIBILITIES: Serves as the liaison between MCPS and garnishment vendor to ensure seamless communication and processing.Reviews and processes all incoming garnishment orders and determines appropriate next steps, including uploading documents to the garnishment vendor for processing and tracking, and ensuring required deadlines are met.Review credit invoices daily and ensure timely processing of refunds to employees in Oracle HCM system.Scans all garnishment orders and pertinent documents to a document management system for record-keeping and easy retrieval.Responds promptly to garnishment vendor email requests, ensuring all inquiries are addressed efficiently.Monitors and responds to employee call tickets, ensuring all issues are resolved promptly.Processes IRS Lock-in Letters, ensuring compliance with all required guidelines and procedures.Contacts garnishment vendors to address any issues or clarifications needed.Prepares and processes garnishment refunds and payments to federal, state and local jurisdictions for wage attachments and child support.Ensures garnishments are applied and completed in accordance with State and Federal rules and regulations to ensure the deductions are applied appropriately and accounts can be closed for financial reporting.Prepares, sends and files earnings disclosures; prepares answers to writs of garnishment.Makes appropriate system entries to ensure proper handling of garnishments.Works with garnishment vendor, supervisor and payroll team to resolve complex cases and technical problems.Works with garnishment vendor, in-house general counsel, supervisor, and director to resolve complex issues.Works with payroll supervisor to inform staff of changes in payroll procedures to ensure compliance with the policies and procedures necessary to support operations.Researches questions and issues of garnishment deduction and related matters, communicates results, determines next steps, and provides information as appropriate to employees and other authorized individuals.Monitors the regulatory environment to stay abreast of internal and regulatory compliance requirements and participates in development of communications pieces and materials regarding employee garnishment and related matters.Serves as trainer and coach for Call Center unit staff.Participates in the implementation of systems, changes to processes, and procedures relating to garnishment processes and transactions.Reviews system data for integrity and recommend changes to policy or procedures.Runs reports to ensure the accuracy of data and makes corrections as needed.Trains a designated payroll specialist to serve as their backup.Serves as backup to Payroll Specialist as needed.May participate in payroll processing as required.Performs related duties consistent with the scope and intent of the position.

This description may be changed at any time.