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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → IT SERVICES TECHNICAL ASSISTANT I
Sorted by job title: A - C | D - H | I - Q | R - Z
EXAMPLES OF DUTIES AND RESPONSIBILITIES:
1. Establishes accounts for approved users and maintains a log of those users. 2. Performs more routine and technical or administrative tasks associated with technology initiatives. 3. Provides equipment use instruction to staff. 4. Researches new equipment and service plans. 5. May perform routine comparisons of service plans and analyses of information. 6. Participates in the evaluation of vendor equipment and service plans. 7. Resolves basic user issues. 8. May handle correspondence and other staff and customer communications. 9. Provides administrative support to unit. 10. Performs related work as required.
This description may be changed at any time.