] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → COMPUTER OPERATOR I, COMPUTER DATA CENTER

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Computer Operator I, Computer Data Center

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Computer Oper I Shift 1 CODE: 5231 SQ/OQ: Senior Qualified
WORKING TITLE: Computer Operator I, Computer Data Center GRADE: 14 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under general supervision on an assigned shift, operates enterprise computer systems, tape libraries, and associated equipment. The work of the class involves operation of a mainframe computer enterprise servers, high speed printers, optical scanners, pressure sealers and the related equipment and devices in a multiprogramming/multipartitioning multi-platform data center environment. Employees are responsible for completing scheduled production runs during their shifts, taking actions on own initiative to maintain schedule and correct problems; serious problems are referred to shift supervisor or senior technical staff.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of the practices and procedures of operating mainframe computers enterprise Unix and Windows servers and associated peripheral equipment and devices. Working knowledge of automated monitoring systems, data center environmental control systems, data center HVAC systems, electrical equipment such as UPS, transformers and circuit breakers. Working knowledge of the care and handling of magnetic tape, disks, and printers. Working knowledge of the operations of high speed printing equipment, computer forms and supplies and their use. Knowledge of basic programming concepts, Data Base Management System concepts, and online system concepts desirable. Ability to follow run instructions in completing production runs. Ability to apply error and problem correction techniques as necessary. Ability to learn quickly the operating standards and utility programs of the department. Ability to work under tight schedules and deadlines with maximum efficiency. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, AND EXPERIENCE: High School or GED diploma required. Training in mainframe computer operation, and the operation of enterprise servers and tape libraries and completion of courses in operating systems and procedures used by the department. Some experience in computer operation. Experience in troubleshooting hardware/software operational problems. Other combinations of education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in this position may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: None.
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) Ability to stand for extended periods of time and move heavy boxes and equipment weighing up to 10040pounds. Ability to work at a computer screen for long periods.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Ability to work assigned shift and occasional overtime. Ability to work during inclement weather and when urgent or emergency work must be performed.
OVERTIME ELIGIBLE: Yes

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

1. Interprets and implements prearranged computer schedules of production runs.

2. Powers the computer servers and related equipment up or down, inspects run package and loads tapes or, disks or cards; processes run observing computer monitor for messages and status reports.

3. Refers to technical reference manuals for the purpose of understanding computer operation and taking appropriate steps to correct malfunctions.

4. Operates the computer server consoles utilizing queue management and other techniques to expedite production jobs and/or user oriented systems.

5. Describes hardware/software malfunctions to shift supervisor, hardware engineers, and/or technical support staff.

6. Maintains awareness of changes in all operational techniques and areas relevant to an efficient and economical operation.

7. Observes rules and guidelines established by management for a secure, safe, and orderly facility.

8. Performs related work as required.
Class Established: 1/70
Date(s) Revised: 4/76, 1/77, 3/77, 8/83, 10/84, 7/92, 6/93, 2/08
Last Reviewed:

This description may be changed at any time.