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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → IT SYSTEMS ENGINEER

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IT Systems Engineer

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: IT Systems Engineer CODE: 5270 SQ/OQ: Optimal Qualified
WORKING TITLE: IT Systems Engineer GRADE: 27 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Provides expert-level support for system-wide technology programs; assists with the design, implementation, maintenance, and day-to-day operations of enterprise-wide infrastructure; performs project management as the lead technical expert for a specific program area; and performs related duties, as required or assigned.Supervision Received/Given-Receives general supervision from a manager or coordinator. Oversees the work of IT systems specialists and other technical staff, as assigned. May provide guidance and assistance to vendors and/or full-, part-time, and/or hourly employees, as required.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Can demonstrate knowledge of standard computer and network operating systems, protocols, and software with advanced proficiency in using standard and ad hoc applications; knowledge of, or ability to quickly learn, instructional technology requirements; ability to determine priorities, allocate resources, manage projects, measure and analyze results; and ability to communicate effectively, both orally and in writing.Supporting Services Professional Growth System-Employees must demonstrate the following Core Competencies: commitment to students, knowledge of job, professionalism, interpersonal and communication and organizational skills, and problem-solving competencies. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, AND EXPERIENCE: Bachelors degree required. College course work in computer related fields. Three to five years of progressively more responsible experience in user support and technology administration. Other combinations of applicable education, training, and experience equivalent to a bachelors degree, which provides the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: Microsoft Certified Architect Program preferred
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.)
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.)
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

1. Performs all tasks associated with the IT systems support specialist.

2. Provides technical leadership for an assigned program.

3. May supervise technical aspects of work.

4. May act as a project lead performing project management duties.

5. Assists with the management and maintenance of all software and hardware systems required to carry out the program assigned.

6. Prioritizes, schedules, and allocates technology support resources for the program assigned.

7. Provides support for instructional and administrative computer technology and resolves technical support issues that may interrupt the delivery of instruction and administrative services.

8. Diagnoses and assists in the resolution of complex issues related to infrastructure, servers, and local and wide area networks.

9. Participates in the hiring process.

10. Provides orientation, mentoring, training, and staff development for staff.

11. Provides input into the evaluations of designated technical staff.

12. Serves on cross-functional teams, as assigned.

13. Plans state-of-the-art technology developments.

14. Creates long-range plans for the adoption of new technologies.

15. Participates in the design of enterprise-wide infrastructure.

16. Designs and recommends specific technology solutions based on user requirements.

17. Obtains quotes on hardware and software based on design specifications.

18. Leads research and development related to an assigned system-wide program.

19. Prepares and conducts technical review of various projects and/or specific incidents.

20. Reviews hardware and/or software specifications from different departments and analyzes and reports on configuration issues.

21. Attends meetings to discuss technical requirements22. May participate in the evaluation of staff.

23. Works closely with program managers, coordinators, and directors as a technical expert.

24. Ensures collaboration with other technology teams
Class Established: July 1, 2006
Date(s) Revised: 7/09
Last Reviewed: July 1, 2006

This description may be changed at any time.