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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → ACCOUNTS RECEIVABLE TEAM LEADER

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Accounts Receivable Team Leader

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Accts Receivable Team Leader CODE: 5434 SQ/OQ: Optimal Qualified
WORKING TITLE: Accounts Receivable Team Leader GRADE: 21 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under direction, performs a variety of accounting tasks required to analyze, verify and reconcile accounting records in order to ensure effective, efficient and accurate financial operations in a high volume area. The work of the class involves overseeing accounts receivable staff in processing cash receipts and credit card transactions in a timely and accurate manner, identifying and correcting exceptions to ensure cash, revenue and expense are properly accounted and the daily cash and credit card balance is reconciled, and maintaining all required supporting documents, control total logs and files daily to assist cash management with reconciling the bank statements. Assists schools and offices in resolving billing issues. Excellent communication skills to explain complex rules and procedures to schools, departments, internal and external customers, and stakeholders, as required.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge of the organization, functions and operations of Montgomery County Public Schools. Strong skills in billing procedures, collection processes and financial reporting. Must demonstrate ability to supervise, train and develop staff resources and skills. Demonstrate strong analytical and problem solving skills, attention to detail and high level of accuracy and ability to maintain confidentiality concerning financial records. Must be highly motivated and able to prioritize multiple tasks and meet deadlines. Demonstrate strong customer focused skills, effective documentation, teamwork and communication skills. Ability to exercise independent initiative to perform both original and recurring assignments. Must be able to make decisions in accordance with established procedures and practices, and exercise judgment in the absence of clear directives. Requires excellent oral, written and human relations skills.
EDUCATION, TRAINING, AND EXPERIENCE: Bachelor's degree required with college coursework in accounting, business administration, finance, public administration and/or related fields. 3+ years of experience or equivalent combination of education and experience; supervisory experience in a high volume accounts receivable office; proven performance record with strong managerial and analytical skills; must be able to communicate effectively orally and in writing with all levels of management; knowledge of Oracle is a plus. Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform in the position, may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: None
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) Positions may require sustained operation of computer terminals for prolonged periods.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Frequent overtime may be required to meet deadlines.
OVERTIME ELIGIBLE: Yes

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Performs accounting duties of Accounts Receivable Supervisor in her/his absence.

Assists the Accounts Receivable Supervisor to establish and implement processing procedures for the accounts receivables unit, monitors and adjusts staff workloads, sets priorities and resolves technical problems.

Overall responsibility for the control, maintenance and functioning of the receivables module of the MCPS Business Hub and related feeder systems.

Assures timely and accurate processing of MCPS receivables.

Reviews and monitors cash deposit reports prepared by cash receipts clerk.

Initiates correction of cash receipt postings, as necessary.

Analyzes and monitors cash collections on invoiced receivables.

Analyzes and maintains spreadsheets for all unprocessed wires, credit card transactions, and control totals for all transactions processed daily, to assist the cash management team in reconciling the bank statements.

Processes reversals, refunds, and check requests for payment and refund requests, as needed.

Supervises the work of accounts receivable staff.

Researches and resolves unidentified/exception operating bank account deposits.

Assists Accounts Receivable Supervisor in researching, identifying and resolving discrepancies between payables, receivables, cash receipt and general ledger databases.

Analyzes processes and procedures to determine if they are standard, and if not, establishes guidelines to monitor those processes and procedures that fall below industry standards.

Advises and assists the Controller, Accounts Receivable Supervisor, and other key staff with performance reports, business process analysis, database report and related training and presentations.

Coordinates and monitors collection activity with collection agency

Collaborates with other departments to resolve issues that prevent receipts or billings from being processed.

Maintains quality control to ensure that accounting transactions comply with financial policies and procedures.

Provides internal and external administrative support in order to ensure effective and efficient office operations.

Answers phone, mail, and walk-in inquiries; researches questions; and provides accurate information to the requesting party.

Understands and applies principles of performance evaluation and professional growth standards for employees.

Performs related duties consistent with the scope and intent of the position.
Class Established: 10/2022
Date(s) Revised:
Last Reviewed:

This description may be changed at any time.