] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → PROGRAM TECHNICIAN, RECYCLING

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Program Technician, Recycling

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Program Technician CODE: 6070 SQ/OQ: Optimal Qualified
WORKING TITLE: Program Technician, Recycling GRADE: 17 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under supervision assists in development, implementation, and coordination of the MCPS recycling program. Implements recycling procedures to facilitate waste reduction in all MCPS facilities; supports the schools in recycling efforts and works with contracted recycling haulers. Develops and recommends procedures to improve, encourage and assist school staff to form SERT teams to sort recyclables from waste. Also visits schools and facilities to instruct staff in recycling procedures to promote recycling efforts. Coordinates with the contract waste hauler for timely pick ups, schedule updates and changes, and other matters as they arise. Periodic reports on recycling performance, coordination of Maximo work orders pertaining to recycling support, and maintenance of related records and files, are required. Assignments will involve contract monitoring, energy conservation support, and delivery of supporting recycling infrastructure. Assists with other SERT programs and projects, such as, but not limited to energy conservation, environmental stewardship, and pilot projects.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of County Recycling Regulations and best practices and school recycling stream procedures, best practices. Experience in providing superior customer service and resolving customer complaints. Ability to assess quickly, follow procedures and directions, and communicate effectively with schools regarding recycling programs. Ability to work with databases and other technology tools to manage day-to-day operations. Ability to communicate clearly and positively, work in a fast-paced environment, and adapt to change quickly. Excellent written and oral communication skills. General administrative duties are required, and attention to administrative detail is required. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, AND EXPERIENCE: Associates degree required. Bachelors degree preferred. One to three years experience in recycling or related service oriented field. Previous customer service experience required.. Practical experience in assisting in encouraging participation in recycling programs, , developing incentives to attract participation recycling . Experience in working collaboratively with internal departments, divisions, and offices and customers in a large organization. Experience in MCPS desireable. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: Possession of a valid Maryland State Noncommercial Class C (or equivalent) driver's license.
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) Occasional work in dirty, dusty, and uncomfortable conditions; Ability to sit, stand, walk, or climb; Ability to lift up to 50 pounds and/or carry up to 25 lbs.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Evening school visits, meetings, as required.
OVERTIME ELIGIBLE: Yes

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

1. Support SERT in-school programs through outreach and infrastructure coordination including deliveries.
2. Assist in preparation of data for reporting and publishing.
3. Conduct during and after-hours site visits to schools and facilities to assess effectiveness of recycling program including, but not limited to, dumpster inspections.
4. Assist in the preparation of presentations of program materials to schools and various committees as needed (days and evenings).
5. Assist in the coordination of recycling infrastructure delivery, set-up, and placement.
6. Utilize Maximo work order system to coordinate services, infrastructure, and vendor pick-ups/deliveries.
7. Recommend strategies to develop in-school staff to participate in school recycling programs.
8. Prepare and compile written and electronic materials and presentations to improve recycling.
9. Provide input in evaluating the relative effectiveness of different recycling promotional efforts.
10. Upon request, provide input in plans, process improvements, and incentive programs to increase recycling percentages to meet or exceed county regulations.
11. Implement strategies to provide special assistance to schools with high enrollment and community use or low recycling rates.
12. Deliver promotional material to support and encourage recycling and energy conservation.
13. Conduct recycling data visits as assigned.
14. Remain positive and provide customer service where we are closing the loop to ensure customer satisfaction.
15. Support SERT program and staff, as needed.
16. Other duties as assigned.
Class Established: 10/2009
Date(s) Revised:
Last Reviewed:

This description may be changed at any time.