| Summary Description:
Under direction, performs varied administrative support tasks, often with sensitive and confidential material, for the administrators and staff in the Division of Transportation Services. Provides primary support to the director, planning and resource management of transportation. Must be able to research, investigate or analyze, and consider several variables before acting. Exercises considerable initiative by gathering information, assembling information for reports coming due, tracking events or situations and keeping the assistant director informed. Serves as liaison with the county attorney’s office for bus incidents/accidents and coordinates security logs for the seven transportation locations. The work requires an extensive understanding of departmental organization, transportation policies and procedures.
Physical Demands: None
Special Requirements: None
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Considerable knowledge of business English, office procedures and equipment; working knowledge of the general organization and functions of the major units of MCPS. Ability to keep complex records, assemble and organize data and to prepare reports from such records; ability to compose memoranda and letters from general instructions; ability to carry out continuing assignments on own initiative; ability to take notes for group meetings may be required for some positions. Ability to work with other county agencies. Ability to speak a second language desirable. Ability to use standard office productivity computer programs. Ability to evaluate in-coming emergency data concerning accidents or incidents on school buses to react effectively and to determine next step. Ability to perform under pressure to meet deadlines. Good oral and written communications and human relations skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS). |
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Education Training Experience:High School or GED diploma required. Progressively responsible experience as a secretary and extensive knowledge of the Division of Transportation Services required. Knowledge of Division of Transportation Services and state mandated COMAR regulations, policies, and procedures required. Other combinations of applicable education, training and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. Certificate License: NoneCertificate License: None |
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Example Duties: (The job duties listed are typical examples of the work performed by this job classification. Not all duties assigned are included, nor are all duties listed performed in every office.)1. Provides primary administrative support to the director, planning and resource management of transportation.2. Provides background research at the director's request.3. Responds to telephone calls from parents, schools, other MCPS staff, and others concerning transportation issues and any emergencies.4. Attends meetings and takes notes; sets up and maintains unit files; researches and compiles information for reports and other purposes; prepares written materials from drafts, machine or oral dictation, verbal instructions or on own.5. Maintains security log for transportation locations.6. Acts as liaison for the county attorney's office.7. Maintains data about bus incidents/accidents.8. Initiates actions to keep assistant director informed of operations and coordinates schedule of the director, planning and resource management.9. Assists in office management operations.10. Instructs and explains matters involving office systems and communications policies and procedures to personnel in divisional subunits; ensures understanding and compliance with established policies and guides.11. Receives and screens visitors to office.12. Performs skilled word processing and record-keeping. maintains electronic data files of documents following established procedures for creating backup files, purging files, and storing files.13. Answers inquiries regarding programs and services, explaining requirements and assisting callers in completing forms or other actions; maintains office or unit records for program and processes actions.14. Performs related work as required. |
