] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → BUSINESS SERVICES ANALYST - EFF. 7.1.25

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Business Services Analyst - Eff. 7.1.25

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: Business Services Analyst CODE: 9380 SQ/OQ: Optimal Qualified
WORKING TITLE: Business Services Analyst - Eff. 7.1.25 GRADE: 24 MONTHS: 12
SUMMARY DESCRIPTION; PHYSICAL DEMANDS; AND SPECIAL REQUIREMENTS: SUMMARY DESCRIPTION OF CLASSIFICATION: Under direction, the work of the position is to manage the functional and technical performance of the Oracle Fusion (Software as Service) Hub+ Procurement module (Hub), including the functions of purchasing, internet procurement, and purchase order management. Serves as the single point of contact for all school system end users preparing transactions in the functional financial modules and is the sole application administrator for the district. Ensures that interfaces work as designed and provides input to technical staff about any function issues users encounter after troubleshooting and investigating potential solutions. Assists advanced technical staff in planning and coordinating patch and update efforts in the Hub and is the Montgomery County Public Schools (MCPS) content expert to the internal training team and also trains and assists end users on the use of the Hub. This position is the primary point of contact for onboarding suppliers and maintaining the supplier database through the supplier portal in the Hub and collaborates with staff in the controller’s office to ensure that vendor setup is completed. Work assignments originate with the director of the Department of Procurement. Serves as the purchasing card program administrator within the Department of Procurement and collaborates with the Controller’s office to ensure that the purchasing card program is maintained, and reviews recommendations to the Purchasing Card User’s Guide, and provides training to all cardholders within the district. The work requires excellent interpersonal skills. Physical Demands: None Special Requirements: Occasional overtime, night, or weekend work may be necessary.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE SKILLS ABILITIES: KNOWLEDGE, SKILLS, AND ABILITIES: Extensive knowledge of the Hub from a technical support perspective for both end-users and Procurement staff. Ability to analyze and evaluate procurement and user difficulties; developing clear, concise, and comprehensive reports of related data Has knowledge of and is able to collaborate with stakeholders to ensure that the procurement related chapters in the MCPS Financial Manual, MCPS Procurement Manual, and the MCPS Purchasing Card User’s Guide is up-to-date and in compliance with MCPS, local government regulations and accounting procedures and systems. Knowledge of information technology standards and procedures and their application to purchasing solutions is required an enhanced and proficient understanding of the technical aspects of computer applications related to the procurement and logistic functions; knowledge of the purchasing card process and systems, considerable knowledge of office procedures, practices, and facilitates the maintenance of equipment to include laptops, desktops, scanners, and printers. Knowledge of database management. Excellent oral and written communication and human relations skills are essential to the accomplishment of the work objectives. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATE AND LICENSE REQUIREMENTS: EDUCATION, TRAINING, AND EXPERIENCE: Bachelor’s degree required. University major in business administration or computer science supplemented with coursework in information technology and procurement. Some experience with database management technology. Work experience with the technical aspects of the Oracle Fusion Cloud Enterprise Resource Planning (ERP) platform (Hub). Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively, may be considered.Certificate License:Possession of a valid driver's license. Professional accreditation within Oracle is desirable.
OVERTIME ELIGIBLE: No

DUTIES AND RESPONSIBILITIES:

Examples of Duties: (The duties listed are typical examples of the work performed by this job classification. This is not an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional related duties for the position. Not all duties assigned are included, nor are all duties listed performed in every office or every day.)1.Manage and maintain the approved supplier database, including onboarding new suppliers/vendors, training, developing comprehensive user guides, and maintaining outreach resources.2.Ensure database integrity and compliance with internal controls, MCPS policies, and regulations, in collaboration with the DBIS information systems specialists.3.Collaborate with stakeholders to update procurement-related manuals and guidelines to ensure compliance with State and local regulations, accounting principles, and MCPS policies.4.Maintain and update the MCPS office and school location database for the supply chain within the purchasing module of the Hub+, tracking moves as needed.5.Monitor and troubleshoot the purchasing module within Hub+, working with application developers to resolve order errors and conduct routine maintenance.6.Oversees the purchase orders and requisitions workflow within the Hub+ system.7.Develop and maintain training documents for procurement staff to ensure clear understanding and accessibility of MCPS processes.8.Perform purchasing and financial analyses, preparing reports to support procurement, financial forecasting, accounting, and activities for end-of-month and end-of-year financial reconciliations.9.Approve user access requests to the purchasing module in Hub+, ensuring role alignment and security protocols are followed.10.Provide technical assistance and troubleshoot procurement issues for end-users, including Help Desk ticket resolutions.11.Administer the purchasing card program, including monitoring usage, reviewing eligibility, approving limit changes within established thresholds, and ensuring adherence to procedures. Provide training for new and existing cardholders.12.Collaborate with external service providers and Oracle for system issue resolution, updates, and improvements.13.Prepare and review procedural documentation for new and existing modules or processes, ensuring clarity and accuracy.14.Collaborate stakeholders to develop and manage strategic business systems, including process development, control, training, and accountability.15.Administers setup and maintenance of integrations and punchout purchasing vendors.16.Under direction, serves as a primary contact for stakeholder groups, providing training and support to enhance understanding of MCPS purchasing processes.17.Update and maintain the Procurement website to ensure accurate and accessible information for stakeholders.18.Performs related duties consistent with the scope and intent of the position.

This description may be changed at any time.