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PUBLIC ANNOUNCEMENTS
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MCPS Call Center to Answer Questions from Community
June 22, 2004
Montgomery County Public Schools (MCPS) will inaugurate a new telephone Call Center on July 1, 2004. The
MCPS Call Center
is designed to provide families and community members with a one-stop resource for accurate and timely information about school operations, programs, enrollment, tests and reports, and other information about the school system. Questions such as “How do I enroll my child in school?,” “When does school start?,” and “When will my child receive a report card?” will be answered.
The
MCPS Call Center
telephone number is
301-309-MCPS (6277)
. The Center will be in operation on weekdays from 8:00 a.m. until 6:00 p.m. beginning on July 1 with the exception of holidays and other days when the MCPS administrative offices are closed.
The
MCPS Call Center
will provide answers to community questions in English and Spanish. Callers speaking other languages will be referred to the Cambodian, Korean, Vietnamese, French, and Chinese language lines in the MCPS Division of ESOL/Bilingual Programs. The
MCPS Call Center
also is accessible to individuals with disabilities by utilizing the relay system.
For more information about the
MCPS Call Center
contact:
Diana Thompson, project manager,
MCPS Call Center
MCPS Family and Community Partnerships Unit
301-279-3100
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