The Telecommunications Team in the Office of the Chief Technology Officer has been working with Comcast and Strathmore Elementary School to isolate the issue with the network connection. The issue may be related to an unexpected bandwidth limitation, either caused by Comcast or by the existing telecommunication electronics. Comcast is investigating the bandwidth performance of the connection and scheduled an onsite technician visit on Wednesday, January 14, 2015. Based on their findings, the connectivity or electronics will be adjusted to improve the school's overall network connectivity performance.