| Summary Description: Under the direction of the Director of the Department of Cybersecurity and Technology Infrastructure, defines, leads, and supervises staff in managing, troubleshooting, and designing a complex network infrastructure in a large wide-area network environment with zero trust network architecture, routing, switching, local area networks (wired and wireless), firewalls, secure service edge, secure access service edge, cloud network architecture, intrusion detection/prevention systems, proxy servers, log aggregation technology, virtual private networks, as well as security best practices, disaster recovery and business continuity practices. Leads and supervises ITSSs and ITSEs working in the fields of Networking, Voice Over IP and Cybersecurity. Manages projects and establishes processes and procedures that support all aspects of the network infrastructure and cybersecurity. Collaborates with key stakeholders including central services staff, school-based staff, as well as business partners.
Physical Demands: None
Special Requirements: Ability to work a flexible schedule, including occasional evenings and weekends, to attend meetings, address emergency situations and meet deadlines.
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Thorough knowledge of and ability to implement, operate and maintain the following technologies: network protocols, BGP, EIGRP, IPSec, NAT/PAT, QoS, Multicast, STP, 10GigE, GigE, encryption/description, certificates, end-point protection. Ability to manage, develop staff, and resources for multiple projects effectively in order to achieve results on time and within budget by using project management skills to organize complex tasks. Ability to cross-team collaborate with other departments and offices to identify and address user requirements for system functionality. Thorough knowledge and competency in understanding the modern approach to network security, security controls, cybersecurity risk identification and mitigation. Thorough knowledge and competency in understanding the need for and use of encryption, network traffic collection and analysis tools, malware identification tools, web content filtering systems and dynamic routing protocols specifically; IPSec and DMVPN. Strong critical thinking and analytical skills. Thorough knowledge of a variety of enterprise-class network equipment, such as but not limited to routers, switches, and gateway products. Thorough knowledge of software defined network architecture, cloud network architecture, and enterprise architecture principles and practices. Ability to work in a collaborative, innovative, flexible and team-oriented environment. Ability to effectively lead work teams and facilitate process design sessions. Ability to determine priorities, allocate resources, manage projects, measure and analyze results. Flexibility, adaptability and the ability to learn quickly in various technical and creative environments, while delivering quality work with tight deadlines. Skilled in documenting network and cybersecurity standard operating procedures, system configurations and design diagrams.Skilled in applying proven interpersonal tactics for anticipating and diffusing negative client response. Demonstrates good written communication skills, including documentation, newsletters and correspondence. Excellent human relations and management skills. Ability to learn and apply the six leadership standards that have been established for the Montgomery County Association of Administrators and Principals (MCAAP/MCBOA) Professional Growth System (PGS) when leading and evaluating. |
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Education Training Experience: Master’s degree in computer science or any equivalent master’s degree necessary to perform effectively in the position. A minimum of five (5) years of experience managing IT staff developing, supporting enterprise wide projects and end users. Other combinations of applicable education, training and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.Certificate License: CISSP or equivalent security certification as well as Network+, CCNA or equivalent network certification. |
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Example Duties: Note: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or ability associated with this classification, but is intended to accurately reflect the core job elements.)•Supervises and leads technical staff in the Network Operations, Cybersecurity and VOIP teams. Stays abreast of the latest research and industry best practices for providing leadership in the development and maintenance of a highly-available, high performing, highly-secure modern network infrastructure for all of MCPS.•Demonstrates exemplary written and oral communication skills by preparing documentation of the environment, presentations for proposed changes and contributing to discussions with leadership about material. Models industry best security practices, such as applying updates to systems, optimizing configurations for performance and reliability, and documenting all aspects of the current infrastructure.•Prioritizes, schedules, and allocates technology support resources for the implementation of network and security operational plans.•Provides support for instructional and administrative computer technology and resolves technical support issues that may interrupt the delivery of instruction and administrative services.•Diagnoses and assists in the resolution of complex issues related to all aspects of network infrastructure and network security.•Participates in the identification and hiring of team members.•Provides orientation, mentoring, training, and staff development for staff. Performs the evaluations of all staff within Enterprise Network and Cybersecurity Operations.•Creates long-range plans for the adoption of new technologies.•Designs and recommends specific technology solutions based on user requirements for local area networks, wide area networks, and cloud environments.•Obtains quotes on hardware and software based on design specifications.•Leads research and development related to an assigned system-wide program.•Prepares and conducts technical review of various projects and/or specific incidents.•Reviews hardware and/or software specifications from different departments and analyzes and reports on configuration issues.•Attends meetings to discuss technical requirements around current and future technology considerations.•Monitors network management and performance software and applications.•Performs related duties consistent with the scope and intent of the position. |
