] Office of Human Resources - Montgomery County Public Schools

OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → IT SYSTEMS ENGINEER, LAN/WAN AND IT SECURITY ENGINEER

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IT Systems Engineer, LAN/WAN and IT Security Engineer

MONTGOMERY COUNTY PUBLIC SCHOOLS CLASS DESCRIPTION
OFFICIAL TITLE: IT Systems Engineer CODE: 5270 SQ/OQ: Optimal Qualified
WORKING TITLE: IT Systems Engineer, LAN/WAN and IT Security Engineer GRADE: 27 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under the direction of the Supervisor of Telecommunication and Network Security performs the engineering and design work required to develop and support system-wide network and security architectures, strategies, and technology implementations. Provides leadership to the telecommunication and network security team as a lead technical expert on design, implementation, maintenance, and day-to-day operations of enterprise-wide infrastructure; Under general supervision coordinates the work of IT systems specialists and other technical staff. Provides guidance and assistance to full and part-time, and support professional employees, vendors, and contractors, as required.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, SKILLS, AND ABILITIES: A solid understanding of firewall technologies including internetwork flow between firewall zones, complex inbound\outbound policies, SSL inspection, and Web Filtering to meet CIPA compliance and to protect enterprise resources. Considerable knowledge of practices related to managing and trouble-shooting a complex network infrastructure in a large WAN environment with expertise in Cisco routers, switches, wireless, firewalls, and VPN's. Strong critical thinking and analytical skills for troubleshooting client-server applications. Strong knowledge of Cisco portfolio of routers, switches, and gateway products. Ability to work in a collaborative, innovative, flexible and team-oriented environment. Ability to determine priorities, allocate resources, manage projects, measure and analyze results. Flexibility, adaptability and the ability to learn quickly in various technical and creative environments, while delivering quality work by tight deadlines. Must have excellent interpersonal skills and proven ability to build productive relationships with a wide range of stakeholders both internally and externally. Ability to communicate effectively, both orally and in writing. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, AND EXPERIENCE: Bachelors degree preferred. College course work in computer related fields. Five to eight years of progressively more responsible experience in managing and trouble-shooting a complex network infrastructure in WAN environment and administration. Other combinations of applicable education, training, and experience equivalent to managing and trouble-shooting complex networks, which provides the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS:
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) As required by the duties and responsibilities of the job.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Night or weekend work may be required on rare occasions
OVERTIME ELIGIBLE: No

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

1. Performs all tasks associated with the IT systems support specialist.

2. Provides technical leadership for an assigned program.

3. May supervise technical aspects of work.

4. May act as a project lead performing project management duties.

5. Assists with the management and maintenance of all software and hardware systems required to carry out the implementation assigned.

6. Prioritizes, schedules, and allocates technology support resources for the implementation assigned.

7. Provides support for instructional and administrative computer technology and resolves technical support issues that may interrupt the delivery of instruction and administrative services.

8. Diagnoses and assists in the resolution of complex issues related to infrastructure, Firewalls, Web filters, servers, VoIP, wireless infrastructure, and local and wide area networks.

9. Participates in the hiring process.

10. Provides orientation, mentoring, training, and staff development for staff.

11. Provides input into the evaluations of designated technical staff.

12. Serves on cross-functional teams, as assigned.

13. Plans state-of-the-art technology developments.

14. Creates long-range plans for the adoption of new technologies.

15. Participates in the design of enterprise-wide infrastructure.

16. Designs and recommends specific technology solutions based on user requirements.

17. Obtains quotes on hardware and software based on design specifications.

18. Leads research and development related to an assigned system-wide program.

19. Prepares and conducts technical review of various projects and/or specific incidents.

20. Reviews hardware and/or software specifications from different departments and analyzes and reports on configuration issues.

21. Attends meetings to discuss technical requirements.

22. May participate in the evaluation of staff.

23. Works closely with program managers, coordinators, and directors as a technical expert.

24. Ensures collaboration with other technology teams

25. Monitors network management and performance software and applications.

26. Performs related services as required.
Class Established: 7/1/06
Date(s) Revised: 3/13; 11/2020
Last Reviewed:

This description may be changed at any time.