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| IT Technology Architect |
5275 |
Optimal Qualified |
| IT Technology Architect - DBIS |
27 |
12 |
| Summary Description: Under general direction of the director in the Department of Business Information Systems, the IT technology architect designs and implements privacy-by-design principles into all application and system architectures that handle student and staff data. The architect ensures compliance with relevant data privacy regulations, such as FERPA (Family Educational Rights and Privacy Act), COPPA (Children's Online Privacy Protection Act), and other state-specific educational data privacy laws such as Maryland's Student Data Privacy Act (MODPA), throughout the data lifecycle. This includes conducting Data Privacy Impact Assessments (DPIAs) for new educational technologies and providing architectural recommendations to mitigate privacy risks. Conducts assessments and implements best practices (e.g., Application Lifecycle Management (ALM)) for cost optimization. Collaborates with IT security to enforce security and audit controls. Develops and maintains comprehensive architectural documentation, including roadmaps, blueprints for district-wide systems, and design specifications, and ensures capabilities are met. Collaborates with cross-functional teams for technical and functional requirements for architectural designs. Provides expert-level support for enterprise-wide technology applications and platforms. Employs a multi-discipline approach to requirements gathering, solutions engineering, reliability, resiliency, solutions development, research and development integration, test and evaluation, maintainability and analysis across application architectures. Assists with the design, implementation, maintenance, and day-to-day operations of enterprise-wide systems; performs project management as the lead technical expert for a specific program area; and performs related duties, as required or assigned. Prepares and reviews Request for Information (RFI) and Request for Proposal (RFP) responses to identify new technologies. Establishes and maintains vendor relationships and works with contracted personnel. Defines and documents repeatable processes and procedures for transitioning new technologies and integrating new applications into the current infrastructure. Identifies, troubleshoots, researches, and resolves routine issues on varied systems, platforms, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations.
Physical Demands: None
Special Requirements: None |
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KNOWLEDGE SKILLS ABILITIES: Can demonstrate knowledge of standard computer and network operating systems, protocols, and software with advanced proficiency in using standard and ad hoc applications; knowledge of, or ability to quickly learn, educational technology requirements; ability to determine priorities, allocate resources, manage projects, measure and analyze results; and ability to communicate effectively, both orally and in writing. Ability to leverage software development and industry standard solutions to automate tasks required. Understands the relationships between components within the solution as well as with non-solution components. Demonstrated proficiency in designing and implementing comprehensive frameworks and processes (e.g., ALM), ideally within an organization with diverse user groups. Experience mapping system requirements to architecture and conducting configuration management of system configurations. Proficient with the development of technical specifications, interface control documents, integration plans and schedules, inter-services support agreements, system behavior diagrams, sequence diagrams, and network diagrams. Strong understanding of software development methodologies (Agile, DevOps) and extensive experience with ALM various tools and platforms. In-depth knowledge of governance frameworks and best practices (e.g., TOGAF, ITIL), with a proven ability to coordinate with a wide range of stakeholders, including non-technical users. Knowledge in data privacy principles and regulations specific to education (e.g., FERPA, COPPA, CIPA) and experience with privacy-enhancing technologies (PETs) and secure coding practices. Proficient in designing secure and scalable cloud-based architectures (e.g., Azure, Oracle Cloud Fusion), with a solid understanding of network security, identity and access management, and data encryption techniques. Ability to write custom reports for various education tools. Excellent analytical, problem-solving, and communication skills, with the ability to work both independently and collaboratively in a dynamic educational environment. Supporting Services Professional Growth System-Employees must demonstrate the following Core Competencies: commitment to students, knowledge of job, professionalism, interpersonal and communication and organizational skills, and problem-solving competencies. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS). |
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EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATE AND LICENSE REQUIREMENTS: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technology field. A minimum of six years of experience in technology, with at least three years in an architectural role focusing on enterprise-level systems, is required. Experience managing technology upgrades and maintenance; implementing and monitoring the applications; responding to issues in a timely manner; preventing client impacts; maintaining and documenting versioning controls and performance degradation. Experience in working with enterprise legacy systems and cloud platforms. Experience with managing a mixture of legacy code and modern technology. Experience in working with remote contracting teams. Experience in creating workflow diagrams and gathering business functional and technical requirements. Experience writing and maintaining scripts for infrastructure automation. Proficient in OTBI, PowerBI Python, Oracle Cloud Fusion, and/or SQL preferred. Other combinations of applicable education, training, and experience, which provide the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered.Preferred certifications: cloud, DevOps, and/or security. |
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Example Duties: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or ability associated with this classification, but is intended to accurately reflect the core job elements.) 1. Coordinates extensively with internal audit, legal counsel, and educational compliance teams to ensure adherence to state (e.g., MODPA) and federal regulations (e.g., FERPA, COPPA) and internal policies.2. Serves on technology review boards/committees, involving key education and IT stakeholders, to ensure adherence to standards and strategic alignment with district goals.3. Administers and supports assigned enterprise business systems by configuring application settings, maintaining system functionality, and ensuring secure and reliable operation in accordance with MCPS standards. 4. Supports integrations by managing configuration, troubleshooting failures, and coordinating with developers or vendors as needed .5. Defines and enforces data classification, retention, and deletion policies at an architectural level, specifically tailored for student records, staff data, and other sensitive/confidential information.6. Performs all tasks associated with the IT systems support specialist. 7. Provides technical leadership for an assigned program; may supervise technical aspects of work. 8. May act as a project lead performing project management duties. 9. Assists with the management and maintenance of all software systems required to carry out the program assigned. 10. Prioritizes, schedules, and allocates technology support resources for the program assigned. 11. Provides support for instructional and administrative computer technology and resolves technical support issues that may interrupt the delivery of instruction and administrative services. 12. Diagnoses and assists in the resolution of complex issues related to infrastructure. 13. Participates in the hiring process. 14. Provides orientation, mentoring, training, and staff development for staff. 15. Provides input into the evaluations of designated technical staff. 16. Serves on cross-functional teams, as assigned. 17. Plans state-of-the-art technology developments. 18. Creates long-range plans for the adoption of new technologies. 19. Participates in the design of enterprise-wide infrastructure. 20. Designs and recommends specific technology solutions based on user requirements. 22. Obtains quotes on software and hardware based on design specifications. 23. Leads research and development related to an assigned system-wide program. 24. Prepares and conducts technical review of various projects and/or specific incidents. 25. Reviews software and hardware specifications from different departments, provides analysis, and reports on configuration issues. 26. Attends meetings to discuss technical requirements 27. May participate in the evaluation of staff. 28. Works closely with program managers, coordinators, and directors as a technical expert. 29. Ensures collaboration with other technology teams.30. Creates or edits acceptable policies and procedures.31. Evaluates the success of technology initiates and delivers presentations.32. Builds business and financial models for new technology.33. Creates and maintains configuration and design documentation.34. Maintains visibility into the product roadmap and ensures technical pathways exist to implement solutions.35. Participates as an advisor in demonstrations, prototype efforts, technology risk mitigation and source selection activities.36. Participates in operational reviews to collect and analyze technical data to identify and resolve existing reliability and availability concerns.37. Performs related duties, as required or assigned. |
